Telephone answering service that pays off

Sign up for 30 days free telephone answering service;

  • More customers – nobody calls in vain, when you are busy

  • Better service – keep 100% focus on your customers

  • Fewer interruptions gives a greater efficiency

Get more information about telephone answering
Here we are with our cheerful voices

Work satisfaction, work satisfaction and work satisfaction

The magical formula behind our receptionists’ cheerful voices is, that they love their job. Simply because they every day – with the help of our sense of quality and incorporated quality procedures – get the opportunity to do their best with every single customer.

And because we go so well together, that the positive and professional atmosphere in our offices actually makes it fun to go to work. Fun to service our customers’ customers and make them happy.

It can be heard on our voices.

Get telephone answering for your company today

  • Procedures

    We have incorporated quality procedures for, how we service our customers’ customers, and make sure that they get a fantastic experience every time.

  • TopCall Training School

    All of our receptionists participate in our specially designed training program, within our professional telephone answering and customer service.

  • Recruitment process

    We follow a streamlined recruitment process, which helps us spot the right customer service attitude, among our many applicants.

  • Workplace

    Our focus on quality and positive attitude about life makes Topcall an amazing workplace, where we love our job, and fit together nicely.


Top trained receptionists

Our skilled receptionists are carefully selected, based on their positive and service-minded attitudes. They are highly trained in our quality procedures and in keeping our values “accommodating, helpful and conscious of quality”, every time that take a call. Here they are:


Vores team i Næstved

Kenneth Steen

Søren Knudsen

Lina Thustrup

Ann Hyltoft
Customer service

Karin Østerby
Customer service

Maiken Christiansen

Maiken Bagger

Henriette Christiansen


Our team in Malaga

Camilla Jensen

Cathrine Voldsgård Eriksen

Cecilie Cindy Lynghøj Storgaard

Freja Rosa Maria B

Lisa Marie Stockholm Fiil

Maja Twile Bertelsen

Maria Johansen

Michela Voigt Iversen

Pratiksha Khanal

Tenna Just Larsen

  • 2010: Kenneth Steen founds TopCall in Næstved, and the first receptionist is hired./li>
  • 2012: The recruitment process is streamlined and systematized.
  • 2013: MyTopCall airs, so customers can follow what’s happening with their calls.
  • 2014: Quality procedures for answering phone calls gets developed.
  • 2015: TopCall Training School is introduced for every receptionist.
  • 2015: New office opens in Malaga, and IT-/the telephone systems expand.
  • 2016: Office in Malaga is rebuilt to accommodate more employees.
  • 2017: New forecast and planning systems are introduced.

Number of customers

Number of employees

Over 400 companies already use TopCall

See more customer references here