Easy, secure and pleasant
Cheerful voices and short response time when we take your calls. And short, clear messages when we report back to you on email or text message. That’s how we work in our call center. We talk to your customers and send you messages in exactly the way you want it to be – every time.
Telephone answering with message service
We take the calls you can’t answer yourself, and send you a message through mail or text. For example if you are occupied or decide not to take the call, because you are busy with a customer or a task.
Telephone answering with call forwarding
We are your external reception and forward all of your calls to your employees. Exactly like your own receptionist would do it. If they don’t answer, we will of course accept a message.
This is how our cheerful telephone answering works
And thanks to our continuous training program and advanced IT-system, we can remember it all every time.
Telephone answering addons
We have access to your calendar and can therefrom tell your customers, when they can expect you to call back. And in that way, secure them that you will be calling back soon.
We have access to your calendar and book appointment on your behalf, when we are taking the calls from your customers anyways. An ideal and price related attractive solution for practitioners.
Make money on our telephone answering
You get more customers
You get more customers, because nobody calls in vain. Instead of meeting an answering machine, and then calling another competitor, we listen to the customers need and agree with them for you to call back. That makes more orders, more new customers and thereby increased earnings for you.
Better Customer Service
You can keep 100 percent focus on the customer you are working with, even if your phone rings. Because you know that we are sitting ready to answer the call. And your customers feel well treated, because you don’t have to run for the phone, in the middle of everything.
Your efficiency increases
You get peace to work, and can call the customers back, when it fits you. Your day in general becomes more efficient, because you avoid interruptions and unnecessary disruption. And you will in many cases be able to feel that the earnings are increasing.
An added advantage of telephone answering with call forwarding
By letting us answer your calls, you save the cost and effort put in to having your own telephone receptionist. You are ensured satisfied and loyal customers, who will be services well and will recommend you to others.
Yes please to telephone answering NOW
It is very easy to get started
You click the orange link below, and fill out the little formula, and you will then be hearing from us shortly. Send the formula to us, and you will hear from within a couple of days.
Vi ringer jer op
We will call you and ask questions about your needs and your specific requirements for the telephone answering, to be able to make sure that you will be more than pleased with our cooperation.
Opsætning af viderestilling
We help you arrange the forwarding of your calls to us, or help make your telephone system ready to forward your calls to us. Usually it is very easy and simple, but in a few cases, it will take a little bit more information from your telephone operator, and we will always be happy to help you with that.
Aktivering og login til MyTopCall
Now you are started, and can through MyTopCall, our free web portal, continuously monitor, how many calls we answer for you.
After 14 days, we will call you to hear how things are going, and if there is anything you would like changed in our way to receive your calls. And we evaluate if the phone rings an appropriate amount of times, before the calls passes on to us, or if anything should be changed in the way the call forwarding is happening.
It only requires a forwarding of your phone to us, and then you are in progress.
If you chose to continue after the free trial is over
When the free trial is over, we will follow up either on email or by phone, to hear if you would like to continue the cooperation. From the free trial period, we can give you an indication of what price level you are on.
Vi ringer jer op
If you chose to become a paying customer with us, we will send you a confirmation email and we are pleased that we can continue our cooperation.
Opsætning af viderestilling
If you chose not to continue, we thank you a lot and hope to see you in our call center again another time.
NOTE!You will never become a paying customer, unless you have said yes to it yourself. It does NOT happen automatically with us.
Experiences from our customers
Get a customer case sent if you would like to read more about how we handle the customer service for one of your many happy customers. Including how they experience the changes in their everyday.
Fill out the form below:
Professional all the way through
”After working with TopCall for several years, I got to say that their telephone service works impeccably. My client are welcomed nicely over the phone, and get a feeling that TopCalls receptionists are a part of my company. The messages I receive are clear and precise, so I am never in doubt what it is about, when I call a client back.”
Michael Friis Pedersen, lawyer
TopCall Opening Hours
Monday to fridag 8 – 18 : Saturday 9 – 16 : Sunday 10 – 16